The goods you purchase from this site (www.japan-foods.co.uk), we have a returns policy in accordance with the UK Distance Selling Regulations allowing you to return any item within 7 working days of receiving delivery of your order.
Please note that any postage costs incurred when returning your items during this period will be at your own cost, unless the item is damaged, or was sent in error. When you decide to return any of goods you purchase from this website within above period, you must inform us what you are going to return by e-mail or phone in advance.
Any goods without informing in advance can not be returned and automatically send back to the sender. This policy does not extend to any items which have been opened or whose seal has been broken, perishable items, sealed audio, video recordings or computer software (which have been unsealed. Items must be returned in pristine and resalable condition. This policy does not affect your statutory rights.

返品:

お荷物到着から7日間以内の返品は承ります。
弊社までご連絡のうえ、商品を弊社住所までお送り下さい。

商品の破損や不具合、お届けした商品に間違いがあった場合、返品の送料は弊社にて負担致しますが、お客様のご都合による返品の場合はお客様負担とさせて頂きます。

返金:

商品発送確定後の返金および変更には応じられませんので、予めご了承ください。

 

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