Delivery will be by DPD. Products will be delivered from 8:30am to 6:00pm on the next business day after the order date. For more information on DPD services, please click here .
Sorry for the inconvenience, but we only deliver within the UK.
Frozen items will be packed separately from room temperature items using insulation and ice packs. Please note that we cannot guarantee that items will be delivered frozen.
*If you order frozen items, a packaging charge (£6.50) will be automatically added.
*If you spend a total of £100 or more, the packaging charge (£6.50) will be waived.
*If you would like the additional option of frozen packaging in styrofoam , please check the bottom of the page.
* Regarding deliveries to Northern Ireland
Due to the Windsor Agreement, which came into effect on May 1, 2025, some products, such as frozen foods and meat, will no longer be available for order.
Although it is possible to place orders as usual through the system, there is a possibility that your order may be stopped at the time of delivery due to customs duties and returned to us, so we may cancel any orders for products that we are unable to deliver.
For more information on the Windsor Agreement and the Prohibited List, please see below.
Thank you for your understanding.
Basic shipping fee
| Weekday delivery (no specified date and time) |
£7.00 Free basic shipping on orders over £70 * ! |
|---|---|
| Saturday delivery (time cannot be specified) |
£9.00 |
*Excluding £6.50 packaging charge for frozen items
Additional charges (only applicable for weekday deliveries)
| Specify delivery date (Monday to Friday) | +£6.00 |
|---|---|
| Specify delivery time (delivery by 12:00) | +£14.40 * |
| Specify delivery time (delivery by 10:30) | +£18.00 * |
*If you wish to specify a delivery date, an additional fee of £6.00 will be charged.
[Notes]
*The above shipping fees include VAT.
*Delivery is not available on Sundays or holidays.
*If your order contains frozen items, delivery is not possible on Mondays.
Products will be delivered on the business day following the order date.
[Notes]
*The above shipping fees include VAT.
*Delivery is not available on Sundays or holidays.
*If your order contains frozen items, delivery is not available on Mondays or the day after bank holidays.
If no time is specified, delivery will usually occur between 8:30AM and 6:00PM.
For time-specified deliveries, the following time specifications are available, excluding some areas:
*Afternoon times cannot be specified.
Frozen items will be packed separately from room temperature items using insulation and ice packs. Please note that we cannot guarantee that items will be delivered frozen.
If you order frozen products, a packing charge (£6.50) will automatically be added. If you spend a total of £100 or more, the packing charge (£6.50) will be waived.
[Packing fee]
Flat rate £6.50
*Free for purchases totaling over £100.
【remarks】
- Please note that we cannot guarantee the product unless the product you receive is completely melted.
If you are concerned about quality issues, we recommend that you specify a delivery time.
- Delivery is not available on Mondays or the days following bank holidays.
As an additional option, we can ship your order in "Styrofoam" . If you would like this option, please add the Styrofoam packaging fee (£9.00) to your cart.
Plus, it's free when you spend over £120.
*As with [Standard Packaging], if you order frozen products, a packing fee (£6.50) will be automatically added. The packing fee (£6.50) will be waived if your total purchase is over £100.
| Purchases totalling over £120 | Free shipping * Standard packaging fee (£6.50) & Styrofoam packaging fee (£9.00) are free |
|---|---|
| Purchases totalling over £100 | Styrofoam packaging fee (£9.00) *Standard packaging fee (£6.50) is free |
| Purchases less than the above | Regular packaging fee (£6.50) + Styrofoam packaging fee (£9.00) |
*Only available to customers who have added the "Styrofoam packaging fee (£9.00)" to their cart.
*Please note that we cannot change the shipping method after payment has been made.
[Packing fee]
Flat rate £9.00
【remarks】
- Please note that we cannot guarantee the product even if it has been thawed.
-If you would like styrofoam, it will be shipped the next day or the day after the order date.
・You cannot specify the size of the styrofoam. We will ship the size according to your order.
・Items will be shipped packed in ice packs and styrofoam.
If you are concerned about quality issues, we recommend that you specify a delivery time.
-As with standard packaging, delivery is not available on Mondays or the day after bank holidays.
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